Quality and Environment

Acofarma is committed to offering, both to its customers and to its business environment, the guarantee of efficient Quality and Environmental Management. With the responsibility of strict legal and regulatory compliance, all oriented towards continuous improvement.
 

Our main objectives are:
 

• To guarantee the quality of our products and services. Working under strict quality and safety standards. Assuring our customers that they are acquiring quality products at a competitive price in the market.
   
• To satisfy the needs and expectations of our customers. Being efficient in service, offering innovative products and giving technical support to all pharmaceutical professionals or private customers who require it.
   
• Working on quality. Improving results and minimising non-conformities, with the principle of pollution prevention. To this end, the General Management together with the ISO Committee have set goals and objectives that are assessed and reviewed annually.
   
• Reducing the environmental impact generated by our activity. Evaluating the influence that our activities, products and services may have on the environment. And adopting the necessary measures to reduce it.
   

For Acofarma, care and respect for the environment is considered a key factor in its activity. And so it transmits it to its customers and associates, providing information on the environmental and recycling characteristics of its products. It also asks its suppliers and subcontractors to work under the same environmental criteria.
 

We work with processes and procedures that govern daily operations, thus facilitating the achievement of the proposed objectives. Acofarma evaluates and allocates the necessary resources, placing special emphasis on having a highly qualified team of workers and therefore training and encouraging them to improve in all aspects.
 

The satisfaction of our customers and the efficiency of our processes are priority indicators in our management. In daily operations and in the planning of new products, environmental conditions and opportunities are given the importance they deserve.
 

In order to achieve the objectives explained here, Acofarma's General Management assumes the role of maximum exponent in Quality and Environmental Management, whose responsibility is to verify the fulfilment of this policy, as well as to implement all the controls for its achievement and maintenance.

Francesc Balletbó Fons
 

General Manager